Policies Please see below a list of St. Luke's Hospice policies that you may find useful. If you have any questions or comments please do not hesitate to contact us directly on 01268 524 973. If you have any views on the services we offer, would like to find out more or give feedback, please ask our Hospice team for a Comment Form or speak with our Patient Experience Team. You can also send an email to [email protected] Further information on how to update St. Luke's Hospice on any feedback, complaints or compliments can also be found on our Your Feedback webpage. Complaints Management Policy Complaints Process Information For You Fundraising and Vulnerable Persons Policy General care queries - 01268 524 973OneResponse 24/7 support line - 01268 526 259Refer a patientMSEICSLearning and DevelopmentCare Quality Commission (CQC)Information for Health and Social Care professionals Manage Cookie Preferences